Redesign the way we lease a bicycle

Client

Cyclis

Cyclis

Year

2021-ongoing

2021-ongoing

Sector

Mobility

Mobility

cyclis banner image
cyclis banner image
cyclis banner image
cyclis banner image
The problem
Fragmented leasing

In early 2020, we were contacted by Cyclis, the pioneer in bicycle leasing. At the time, the rapidly growing scale-up was having a number of challenges in terms of end-user experience.

workshop visual
We faced the challenge to rebuild their entire customer experience. This included redesigning the design system to establish a future-proof foundation.
We faced the challenge to rebuild their entire customer experience. This included redesigning the design system to establish a future-proof foundation.
The solution

Starting with a series of design workshops, we created a complete redesign. By separating web portals for various groups of end-users, catering to their specific needs. The cross-device designs streamlined the old user flow, eliminating vast amounts of pain points.

my bicycle pass visual
new portals visual
cyclis avatar
The result
One platform to rule all

Our partnership with Cyclis exceeded their expectations and received positive feedback from their end-users. Fabrikate remains entrusted with the design of Cyclis' new projects.

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