A full digital redesign for VAB
Client
Year
Sector
The Challenge
VAB, the leading Belgian mobility service provider, aimed to enhance their customer experience and website design while boosting their Google performance score. Their key objectives were:
Implement a Mobile-First Design: Prioritize mobile users to improve accessibility and engagement.
Achieve Design Consistency: Ensure a uniform look and feel across all pages.
Develop a Uniform Design System: Create a cohesive framework to streamline future design and development efforts.
One significant challenge was maintaining design consistency throughout the entire VAB platform while respecting the needs and concerns of the multiple business units within the company. This required a mature design studio capable of listening, understanding and challenging existing designs and safeguarding new design decisions—a role perfectly suited for Fabrikate.
Our Solution
UX Planning and Wireframing. Our UX experts developed wireframes that:
Followed mobile-first principles.
Incorporated UX heuristics for optimal user experience.
Provided a clear roadmap for the design and development phases.


The Results

Conclusion
At Fabrikate, we pride ourselves on our natural ability to collaborate effectively with development teams. Our work with VAB showcases how tight-knit cooperation between designers, developers, and
business managers can lead to exceptional digital products. By combining our expertise and focusing on user-centric design principles, we helped VAB enhance their digital presence and achieve their goals.
VAB is delighted with the results, and we’re excited to continue growing together!


